Refund Policy
For our store customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to larocheposer.shop.
How our store handles condition of returns
The following condition of returns guidance applies to the our store storefront at larocheposer.shop. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
How our store handles starting a request
This starting a request section covers orders and visits through larocheposer.shop for our store. When requesting a return or exchange, contact us at Support@larocheposer.shop before sending the item. Once the request is approved, our store will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
How our store handles refund timing
For our store customers at larocheposer.shop, this section explains refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
exceptions at our store
This exceptions section covers orders and visits through larocheposer.shop for our store. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Our approach at our store to support
our store publishes this support guidance for customers using larocheposer.shop. For return or exchange assistance, contact Support@larocheposer.shop or 808-349-3478.
our store: order problems
For our store customers at larocheposer.shop, this section explains order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
eligibility at our store
Customers using larocheposer.shop can rely on the following our store guidance about eligibility. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Merchant Information
Email: Support@larocheposer.shop
Phone: 808-349-3478
Physical address: 433 Alio St, Lahaina, Hawaii, 96761, United States